Introduction​

Thank you for choosing to be a part of our community. Nirvanas Arts Collective CIC is dedicated to helping creatives set up, expand, and build sustainable businesses and develop their creative practices through guidance, resources, and collaborative support.

By purchasing a membership, completing your registration, or accessing our community platforms and digital content library, you agree to be bound by this Agreement. Please read these terms carefully before joining. Please note, some terms and conditions may not apply to your membership tier, however we will clarify the relevance to each membership tier. 

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Defining terms​ used:

Terms and Conditions – The paragraphs set out in these terms and conditions are the expectations and obligations of the organisation and the members.

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Organisation – This refers to Nirvanas Arts Collective CIC

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The Collective – This refers to the group of named disabled and neurodivergent artists that are a part of our memberships. These are the definitions of the memberships. 

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Creative Space members - This refers to Creative Achiever and Creative Ambitionist tier members. 

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• "Community Membership": The baseline tier focused on resources, community, and mentoring. 

• "Creative Achiever": The mid-tier level including group coaching, exclusive workshops and 1:1 mentoring.

• "Creative Ambitionist": The premium tier including group coaching, exclusive workshops and additional 1:1 mentoring.

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Member/s – Members are the individuals that are in the collective.​

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Third Parties – Refers to anyone, business or group that is not defined and is not directly associated with the Collective, its members or the organisation.

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Intellectual Property (IP) – Any original artwork, text, images, or workshop materials created by either the Organisation or the Members.

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Our services

The Collective aims to support the ambitions of our members through tiered memberships. The specifics are outline on our membership pages. This is to be used as an overview. ​​​

You agree to the specific terms of your chosen tier as outlined below:

• Community Member: Includes access to the online content library, social sessions, online workshops, online community groups, and exclusive access to member-only price paid mentoring. 

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• Creative Achiever: A limited-space membership. Includes live Q&As/group coaching, monthly workshop/talk, mentoring and support to connect to opportunity. 

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• Creative Ambitionist: A limited-space membership. Includes live Q&As/group coaching, monthly workshop/talk, mentoring and support to connect to opportunity. 

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Newsletter

Because community online socials, workshops, events and opportunities are core components of your membership, you will be automatically enrolled in our internal Members' Newsletter upon registration. This newsletter is strictly operational. It is used to distribute links to live workshops, announce member-only socials, share opportunities, and provide important members' updates.

 

We take data protection seriously. We will never sell or share your contact details with Third Parties, nor will we use this list to market external commercial products. If you choose to unsubscribe from these operational updates via the email footer, you acknowledge that you may miss vital event links and community announcements.

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Accessibility

We understand the importance of accessibility and aim to embed this into all the services we provide. We work within the Equality Act (2010), and want all members to feel supported within our community. If you have any queries or feedback please message us; we understand the importance of learning and growing in-terms of the accessibility we provide. If you require materials in an alternative format or have specific access needs regarding our digital platforms, please contact us.

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Fees and billing

• Payment Schedule and auto-renewals:

• Community Members: The payment is billed yearly, your first payment will be taken upon signing up and then will reoccur every 12 months.​​ Because of our automated website server settings, your Community Membership will automatically renew for a subsequent 12-month term upon expiry, and the annual fee will be billed to your card on file. Please note that our server platform does not send out automated email reminders before this renewal takes place. It is your responsibility to track your initial sign-up anniversary date. If you do not wish to renew, you must manually cancel your subscription through your member dashboard at any time before the renewal date.

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• The Creative Space: The Creative Achiever and Creative Ambitionist tiers are high-value annual fees for 12-months of membership access and support. To ensure financial accessibility for disabled and neurodivergent artists, the organisation allows these annual fees to be spread across twelve equal monthly instalments.​​Unlike the community tier, The Creative Space tiers do not automatically roll over into a subsequent 12-month commitment. Because our intensive support is delivered as a structured annual curriculum, these memberships will expire on day 365 unless you actively choose to opt-in for another 12-months.

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• Outstanding Arrears: If a payment remains unpaid for more than 30 days despite reminders, we reserve the right to formally terminate your membership contract and restrict future registrations.

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• Price adjustments: We reserve the right to review and adjust our membership fees. We will provide you with at least 30 days' written notice via email of any price changes before your 12-month term expires. If you do not wish to renew your membership at the new price, you can cancel your membership.​​

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Low-Income Spaces: The Creative Space

• Availability & Waitlists: Low-income spaces are strictly limited to ensure the financial sustainability of the Organisation. For this reason, we cannot guarantee that a low-income space will be available for you to renew into for a consecutive 12-month term.

 

• The Rotation System: These spaces operate on a waitlist basis. If there are eligible individuals on the waitlist waiting to join when your 12-month term concludes, priority will be given to those who have not yet access-supported their practice through the programme.

 

• The Renewal Process: We will contact you 30 days before your 12-month term ends to discuss your options. If there is no waitlist, you may be permitted to renew your low-income space for another year. If there is a waitlist, we will gladly support your transition to a standard membership tier if your circumstances have changed, or add you to the low-income waitlist for a future cohort.

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Cancellation and cooling off period

• Statutory Cooling-Off: As your memberships is purchased online, you have a 14-day cooling-off period from your initial purchase date to cancel and receive a full refund, provided you have not accessed our used any services as part of the membership. This also applies to membership renewals.

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• Digital Waiver: If you log into the platform and intentionally stream, download, or access our digital content library or live workshops within these first 14 days, you explicitly acknowledge that you lose your statutory right to a full refund.

 

• Early Cancellation: Because this is a fixed 12-month contract, you cannot cancel your membership early after the 14-day cooling-off period. If you wish to leave the membership before the 12 months expire, you remain legally liable to pay the remaining balance of the 12-month term. 

 

• Notice Period: To prevent your membership from automatically renewing for a subsequent 12-month term, you can cancel your membership before the fixed term lapses, keeping access up until the date your membership would have renewed. You can cancel memberships using your member dashboard. For Creative Achievers and Creative Ambitionists, your membership is a 12-month fixed with no automatic renewal; you will need to sign-up again once your membership has lapsed.

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• Exceptional Hardship Discretion: Nirvanas Arts Collective CIC understands that personal, health, or financial circumstances can change unexpectedly within the creative community. If you experience severe, unforeseen hardship during your 12-month term, please contact us directly. We reserve absolute discretion to review accounts individually and may, in exceptional circumstances, agree to alter or waive remaining instalment balances.

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Mentoring sessions

The Creative Space members terms:

Expiry of Hours: Mentoring hours must be used within your 12-month term, hours cannot be rolled over into the next membership year. Unused sessions are forfeited. It is the members responsibility to book mentoring.

 

• Cancellation Policy: You must provide at least 24 hours' notice to reschedule a 1-to-1 mentoring session. Sessions cancelled with less than 24 hours' notice or missed entirely ("no-shows"), will be forfeited and count as used.

 

Community membership terms:

• Cancellation: If you cancel with less than 48 hours notice, no refunds will be made.

 

• Mentoring Packages: Mentoring packages purchased by Community Members are non-refundable and must be used within 12 months of the package purchase date.

 

• Low income slots: Low-income mentoring slots are offered on a trust basis to those who need financial accessibility. We do not require formal proof of income, but we ask members to respect the integrity of this system.

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• Price Adjustments: We reserve the right to change our mentoring slot fees, including standard and low-income rates. However, any price changes will not affect current bookings and mentoring packages that have already been paid for. If you are a participant in the Creative Space, your costs are fully locked in and guaranteed not to change for 12 months from your joining date. 

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• Exemptions: We understand that life happens. We reserve the right to be more flexible with our mentoring booking and expiry rules where a member faces extenuating circumstances. However, please note that any flexibility is granted on a case-by-case basis and does not guarantee that the same leniency will be applied in the future.

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Workshops and events

• Scheduling: Live Q&As, group coaching, socials and workshops are scheduled at our discretion. While we aim to keep times consistent, we reserve the right to change dates/times/frequency with reasonable notice. No refunds are given for missed group sessions. We reserve the right to cancel any groups at any time. ​

 

• External or Special Events: Exhibitions, pop-ups, or events hosted by the organisation fall outside the scope of these standard membership terms. Whether these events are exclusive to members or open to the general public, they will be governed by their own specific terms and conditions. You will be provided with these standalone terms and must agree to them before participating or getting involved.

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Group Session Recordings

• Community members:

• Online socials and Q+As may be recorded. We may record workshops for members to access again/watch online however members will be made aware of this prior to recording starts. Access will be limited to community members only (both present and future), and you have the right to privacy and opt-out requests. 

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• The creative space:

• Purpose of Recordings: To ensure this programme is accessible and accommodating, all live group coaching, Q&A sessions and workshops/talks are recorded. These recordings allow members to catch up if they miss a session, revisit complex topics at their own pace, or watch without the pressure of live participation.

 

• Internal Access Only: Recordings will be hosted in The Creative Space online group. Depending on the content, some sessions will be deleted within a specific timeframe, others will become permanent in our closed online group, which will only be available to The Creative space members.

• Q+As: If a Q+A and group coaching session or social is recorded, it will be deleted within 90 days from the upload date.

•  Workshops: If a Workshop it recorded, it will be kept live in the closed group for current and future members to access. The deletion date is indefinite. This allows current and future members to access previous workshops and masterclasses. 

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• No External Sharing: Members are strictly prohibited from downloading, screen-recording, sharing, or publishing any part of the group recordings outside the membership platform.

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• Respecting Peers: Any personal stories, business details, or vulnerabilities shared by other members during a recorded session must remain entirely confidential.

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• Privacy & Participation Choices: We want you to feel safe and comfortable showing up exactly as you are. You have complete control over how you appear in these recordings:
  Camera & Microphone: You are never forced to turn on your camera or microphone. You are welcome to participate via the chat box or simply listen passively.
  Display Names: You may change your display name on zoom/the video platform to a pseudonym or your initials if you do not want your full name visible in the recording.
  Chat Transcripts: Chat logs are saved only for the purpose of sharing links or resources mentioned during the session. Private direct messages sent between members are never recorded.

 

• Implied Consent: By joining the live group sessions and speaking or turning on your video, you consent to your voice, image, and chat contributions being included in the cohort recording.

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• Ownership: All session recordings remain the intellectual property of the organisation. They are provided solely as a learning resource for your 12-month membership period.

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•  Opt-Out & Deletion Requests: If you accidentally share something highly sensitive during a live call and feel uncomfortable with it being in the replay, you can contact us within 24 hours of the session. We will happily edit out that specific segment before uploading the recording to the member area.

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Online Artist Directory

• Purpose of the Directory: The Online Artist Directory is a public-facing showcase designed to give your creative business visibility. It serves as a tool for galleries, curators, buyers, and funding bodies to discover your work and contact you directly. It is available to current and past creative achiever and creative ambitionist members.

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• Your Intellectual Property: You retain full copyright and ownership of all artwork images, text, and bios you create for us to your directory profile.

 

• License to Display: By submitting content to the directory, you grant us permission to display your images and text on our website and across our promotional channels (like social media and newsletters) to celebrate your work and promote the directory.

 

• Content Accuracy: You are responsible for ensuring your profile details are accurate and that you own the rights to all images submitted. 

 

• Direct Communication: The directory allows the public to contact you. We are not responsible for, and cannot control, the nature of external enquiries, commissions, or sales requests you receive through these links. You are fully entitled to set your own boundaries regarding how and when you respond to public enquiries. You are never obligated to accept work or reply to messages that cross your personal or professional boundaries. If you receive inappropriate, abusive, or harassing messages via a contact link on our directory, please report it to us immediately and we will support you to take action.

 

• Graduation Perk: To support your long-term sustainability, your profile will remain live and active in our directory indefinitely after your formal mentoring programme ends, free of charge.

 

• Profile Removal: You have the right to request the complete removal of your profile, or changes to your contact information, at any time during or after the programme. We will process removal requests within 7 business days.

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• Content Restrictions: To maintain a safe and accessible environment for all members and visitors, your directory profile must not  contain:​

• Explicitly graphic violence or hate speech.

• Contact information or links that lead to unsafe or fraudulent websites.

• Defamatory statements about other artists or organisations.

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Scope of Industry Connections and Support

• Nature of Support: Where The Creative Space membership tiers outline "support to connect to opportunities," "industry connection admin support," or similar wording, the organisation promises to use its best endeavours to share relevant professional industry networks, introduce public platforms, provide application feedback, and highlight open creative opportunities. We provide up to 3 hours of admin support per 12-month term. This administrative support includes, but is not limited to:

• Sourcing and researching relevant professional opportunities.

• Sharing your portfolio and contacting industry professionals, organisations, and individuals who may be interested in your work.

• Initiating and starting communications with new opportunities on your behalf.

• Supporting communications throughout conversation or negotiations. 

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• Written Approval for Outreach: To protect your data privacy and ensure your work is represented accurately, the organisation will never contact a third party, gallery, or professional on your behalf without your prior written consent (via email or direct message). You must review and approve any portfolio materials, statements, or introductory text before we initiate contact.

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• No Guarantee of Outcomes: While we act as a bridge to the creative sector, Nirvanas Arts Collective CIC operates strictly as an educational, advisory, and supportive organisation. We do not act as an employment agency, formal business representation, or an artist booking agent. Our aim is to reduce the administrative burden, particularly when starting conversations can feel like a barrier to business growth, however, we do not guarantee specific outcomes.

 

• Artist Responsibility: We do not guarantee that your participation or our administrative outreach will result in secured gallery representation, exhibition placements, funding approvals, sales, commercial industry or private contracts or opportunities. The final acceptance of your work, the submission of applications, and the formal negotiation of external business contracts remain entirely your responsibility, and we will support you where and when we can. We are not liable for the choices, rejections, or commercial decisions made by third-party galleries, curators, or industry bodies.

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Private Whatsapp channel terms of use

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If you are a Creative Ambitionist member, you receive direct, private access to us via a 1:1 WhatsApp channel. This space is designed for quick check-ins, celebrating wins, troubleshooting blocks, and keeping you accountable between our monthly mentoring sessions. To ensure this remains a high-value, sustainable resource for both of us, the following boundaries apply:

 

• Hours of Availability & Response Times: You can message at any time or day that is convenient for you. We understand that sometimes it is best to ask your question or talk through some thoughts as and when they come. Please note notifications are muted outside of working times, however will be responded to as a priority. 

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• We respond to messages twice a week, typically on a Monday and Thursday, however sometimes outside of these times. We also work irregular hours, so please us know if there are times/days you would prefer not to receive messages. ​

 

• Communication Formats: Message Types: You are welcome to send text messages, links, images of your work, or voice notes. Please use the voice notes function if this suites you. We kindly ask, if this is within your capacity to do, to send a short sentence to summarise the voice note. This helps us prioritise responses if a note is more urgent. 

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• Scope of the Channel: What it is for: Quick advice, clarifying questions from our last 1:1 session, mindset support, an accountability check-in, if you just need a hype person or immediate feedback on a specific choice (e.g., “Which of these photos look better to post?”).

• What it is NOT for: In-depth business audits, reviewing long-form content, structural critiques of entire websites, or emergency crisis management. Complex issues will be tabled and moved to your next scheduled 1:1 monthly mentoring call.

 

• Respect and Fair Use: This channel is a 1:1 private support system between you and me; it must not be shared with third parties. Spamming, continuous flooding of messages, or aggressive communication will result in a warning, and continuous boundary breaches may result in the immediate suspension of your WhatsApp access without a refund.

 

• Deactivation Upon Cancellation: Access to this private channel is tied strictly to an active, paid Creative Ambitionist subscription. If you cancel your membership, default on payments, or downgrade your tier, the WhatsApp chat will be archived and closed at the end of your billing cycle.

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Community conduct

• Community Safety: Because our members share personal and business vulnerabilities, you agree to keep all information shared by other members within group sessions strictly confidential. Nirvanas Arts Collective CIC reserves the right to terminate any membership immediately, without a refund, if a member breaches this code of conduct.

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• Celebrating our Members: Our differences are a celebration not a hindrance and the collective aims to represent the diversity of creative voices and artists. We understand we all have different views and perspectives however any views that limit the rights of others, will not be tolerated.

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• Inclusion: Our members represent us as an organisation and therefore we expect our members to foster a community of kindness and respect. Our diversity and Inclusion statement can be viewed here: DEI Statement. Any member who has been found to be involved in Hate speech, bullying or discrimination unfortunately will no longer be allowed to be a part of the Collective and membership will be cancelled with immediate effect. This is to foster a supportive and welcoming environment. 

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• AI art: We do not allow any sharing or creating of AI art. It is our stance that AI hurts artists, including disabled and neurodivergent creatives. AI uses images taken from real artists and makes a generated image from this work. Until the necessary safeguards are put into place to protect artists from AI stealing their work and the environmental impact has been considered, we will not accept AI art into the group. 

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• Harassment and inappropriate conduct: Harassment, inappropriate, aggressive or disruptive conduct will not be tolerated towards a staff member or community member. Behaviour that breaches this term will result in an immediate cancellation of a membership with refunds provided at the discretion of the organisation. If you have concerns over a members behaviour the organisation is on hand to deal with such behaviour. Any member who has had their membership terminated can follow our complaints procedure, as is their right, if they feel their membership was wrongfully terminated. 

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Intellectual property

• Our content: All resources, videos, frameworks, templates, and materials in the online content library are the intellectual property of Nirvanas Arts Collective CIC. They are for your personal business use only and cannot be shared, resold, or redistributed. We kindly ask that you do not share resources exclusive to our memberships. If you are found to be redistributing our content, we hold the right to cancel your membership with immediate effect, and no refunds will be given.

 

• Your Content: You retain all intellectual property rights to the creative work you produce, discuss in mentoring, or display in exhibitions.

 

Disputes

Disputes can occur at any time between members and/or between member/s and the organisation. We aim to resolve any disputes informally by ensuring member/s feel involved and satisfactory with the outcome.

If a resolution cannot be found in the first instance, we have an outlined complaints procedure. The procedure and contact details for handling complaints can be requested.

 

Limitations of liability

We provide business guidance, resources, admin support to connect to the creative industry and mentoring in good faith. Whilst we are here to guide you on the right path, we do not guarantee specific financial returns, business growth, or success metrics. You accept full responsibility for your business decisions and outcomes. 

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Whilst the terms and conditions aim to be comprehensive, there are scenarios, obligations and agreements that fall outside the scope of these terms and conditions.

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All alternative agreements between the organisation and our member/s will create a new set of terms that may have a limited timeframe or be ongoing; the timeframe will be outlined in the terms. These new terms will be in writing for both the organisation and the member/s to refer to. An example of new terms and conditions may be an exhibition where the costs, commission and other terms may differ for those participating in that particular event. 

 

Governing laws

This Agreement is governed by and construed in accordance with the laws of England.

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Privacy policy

Our data protection policy can be requested, and our website privacy policy can be found here: Privacy Policy